Terms and Conditions

This document outlines the binding agreement governing the use of services provided by TenoBet. By registering an account and utilising the platform, all users acknowledge that they have read, understood, and agreed to be bound by these legally enforceable terms and conditions. It is crucial to review these rules to ensure a comprehensive understanding of the operational framework, player responsibilities, and the rules of engagement on the platform.

General Scope and Acceptance

These terms and conditions apply to all games, services, and activities offered on the Tenobet online casino platform. Compliance with this agreement is a prerequisite for account maintenance and access to gameplay. Any failure to adhere to these provisions may result in temporary or permanent account closure, and in certain cases, the voiding of associated winnings. All services are strictly reserved for individuals who are at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher.

Account Registration and Verification

To participate in real-money gaming, creating an account is a mandatory step. During registration, users must provide valid and accurate personal information, including an email address, country of residence, and preferred currency from the available options such as GBP, EUR, or USD. TenoBet enforces a strict policy of one account per individual, household, and IP address to maintain platform integrity. Before a withdrawal can be authorised, a Know-Your-Customer (KYC) verification process must be successfully completed. This standard procedure requires the submission of identification documents, such as a passport or driver’s license, along with proof of address like a recent utility bill.

Financial Policies and Procedures

This section details the rules for managing funds, covering both deposits and withdrawals.

• Deposits: A general minimum deposit of £8 is applicable, though certain payment methods or promotional offers might necessitate a higher minimum, typically between £17 and £21.
• Withdrawals: The minimum amount permitted for a withdrawal is £84. Payouts are also subject to specific limits, which are set at a maximum of £840 per day and £1,680 per week.
• Processing: It is standard practice to process withdrawals back to the original deposit method whenever possible. Delays or blocks on payouts will occur if account verification is incomplete.

Bonus and Promotion Rules

All promotional offers, including welcome packages and weekly bonuses, are governed by their own set of specific terms. Key conditions generally include wagering requirements, which are typically 25x for slots bonuses and 15x for sports-related offers. A maximum bet limit, often set at £4, usually applies when playing with active bonus funds. Each promotion has a validity period, commonly 7 days. It is the player’s responsibility to read and comprehend the rules associated with any bonus before opting in.

Player Obligations and Conduct

Account holders are solely responsible for safeguarding their login information. All activity conducted through an account will be considered valid and performed by the registered user. Players must ensure that their participation in online gambling is lawful within their country of residence and comply with all applicable local regulations. Suspicious activity may trigger a security review or a temporary account lock to protect all parties.

Prohibited Activities

The platform must not be used for any fraudulent, illegal, or improper purposes. Prohibited actions include, but are not limited to, engaging in collusion with other players, employing automated software or bots, or exploiting system vulnerabilities. Any identified instances of bonus abuse or irregular betting patterns can result in the forfeiture of bonuses and any derived winnings.

Dispute Resolution

In the event of a query or dispute, the initial course of action is to contact the customer support department. The team is available to provide assistance and work towards a resolution. For detailed contact information or to submit a formal query, please refer to the Tenobet contact us page.

Amendments to Terms

TenoBet reserves the right to amend, modify, or update these terms and conditions at its discretion. While efforts may be made to inform players of significant changes, it is ultimately the user’s responsibility to review this page regularly. Continued use of the platform following any modifications constitutes acceptance of the revised terms.